Privacy Policy

Effective Date: February 3rd, 2025

At The Wick Studio, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information:
- Name, email address, phone number, billing address, and shipping address
- Payment information (processed securely by Square)
- Booking and order details
Non-Personal Information:
- IP address, browser type, device information, and browsing behavior
- Cookies and similar technologies for site performance and analytics
Account Information (if applicable):
- Username, password, and profile preferences for user accounts

2. How We Use Your Information

We use the information collected for the following purposes:

Order Processing & Fulfillment: To process payments, fulfill orders, and provide customer support
Booking Management: For scheduling your candle-making experience
Communication: To send order confirmations, updates, and promotional emails (with your consent)
Personalization & Analytics: To improve our website and tailor the user experience
Legal Compliance: To comply with legal obligations and protect against fraudulent activities

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information with trusted third parties under the following circumstances:

Payment Processing: Payment details are securely handled by Square, subject to their privacy policy
Service Providers: For tasks such as website hosting, IT support, and email marketing
Legal Requirements: When required by law, legal proceedings, or to protect our rights

4. Data Security

We take appropriate security measures to protect your personal information, including:

Encryption of sensitive data
Regular security assessments of our website and infrastructure
Access control to prevent unauthorized access

However, no method of transmission over the internet is 100% secure. We encourage you to take precautions, such as using strong passwords and keeping your login details confidential.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These cookies may be used for:

Essential website functionality
Analytics to understand site usage and improve performance
Personalization based on your preferences

You can control cookie settings in your browser and may opt out of certain tracking technologies.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access and request a copy of your personal information
Correct or update your information
Request the deletion of your data (subject to legal and operational requirements)
Opt-out of promotional communications by following the unsubscribe link in emails

For requests, please contact us at info@thewickstudionj.com.

7. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from them. If you believe we have collected information from a child, please contact us to have it removed.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updates will be posted on this page with the effective date.